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Building Wealth by Building Trust: Why a Repeat Client Retained the Ivy Group Five Times

Sep 6, 2025
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The way to earn a repeat client is through building wealth upon building trust, and going above and beyond, per Tim Vi Tran, SIOR, CCIM.

Someone checked Yelp to find a trustworthy commercial real estate broker. Then what started with a simple tour in Newark grew into a trusted partnership that continues today, through five representations and counting. Proof that when you focus on people—not just properties—you build client loyalty, trust, and wealth that lasts.

In their latest deal, The Ivy Group secured a 20% price reduction and seller credit while solving financing hurdles. The Oakland property allows the client to both run an e-commerce business and earn cash flow from long-term tenants.

The Ivy Group proves that building trust leads to building wealth. Over five years, commercial real estate broker Tim Vi Tran, SIOR, CCIM, represented the same client in five transactions—three purchases and two sales. From industrial condos in Pittsburg, CA to a multi-unit industrial investment property in Oakland, this case study shows how client loyalty is earned through strategy, negotiation, and integrity.

To read it as a blog

To watch it as a video

Contact The Ivy Group

If you’re looking to buy, sell, or lease a property or commercial space in Fremont, Silicon Valley, or the Bay Area, or simply want to have an investment consultation, the Ivy Group is ready to help you turn vision into reality.  The Ivy Group is ready to help you reach your goals with more than 100 years of combined experience and expertise in real estate, investment, technology and engineering.  Contact us with your next real estate needs: https://theivygroup.com/contact-us/


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Copyright ©️ 2025 by Tim Vi Tran. All rights reserved.

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To read the transcript of this episode as a blog post (Click Here)
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